FAQs



Q: What is vital data?

A: Your vital data is the essential information about you and your family that would be of most value to emergency professionals during a personal emergency (accident, severe medical trauma, missing person) or community disaster (natural—flood, fire, earthquake, tornado, ice storm, heat wave; mass accident—freeway pileup, building collapse, plane crash; terrorist act)

This essential information includes:

  • Demographics—name, address, phone, age, date of birth, etc.
  • Key medical information—medications, severe allergies, chronic conditions, previous surgeries, health insurance
  • Emergency contacts—primary care physician, family member, close friend

And the information is organized and formatted in such a way that emergency personnel can easily get the information they need to provide you with the care and resources you need.

Q: How does MyVitalData work?

A: You enter your information into a secured website following a format that organizes the data. At each section, you chose what information you want made available to emergency personnel. After you have completed your input, you can edit your data at any time. And, your information can then be accessed during an emergency in a number of ways:
  • Authorized and authenticated emergency medical personnel can access information through the MyVitalData website if they are registered and if you have agreed to share your information.
  • Emergency medical personnel can access information via our toll-free call center number. We authenticate their request and then provide the information via dictation, fax, email or online. Again, only the information you pre-chose to share will be given.
  • You can print out a report with your medical information that can be used when you visit a physician for the first time or if you are admitting yourself to a hospital. This can help speed your admission and filling out forms.
  • You can print to file and then email or fax information to civil authorities, family members, friends or other agencies in case of missing persons or community disaster.
  • You can access and print out reports for yourself and loved ones to add to any preparedness kit you might have or to carry with you in event of a community evacuation.

Q: How do I gather my information?

A: Start by gathering the following and have it available before you begin to fill out your record:
  • personal information (name, address, phone number, social security number)
  • contact information for your personal physician, family member, close friend - those who would be your appropriate emergency contacts
  • all of your medications (the information you’ll need is on the bottle labels)
  • any information you may have regarding your medical conditions (if any)
  • any records you have of family medical histories
  • any records of tests, procedures, surgeries

Note: you do not need to complete all information at once. The system allows you to go back and edit, add or delete your data.

Q: How do I alert emergency professionals that I have a vital data record?

A: There are a number of ways to ensure that emergency personnel know about the availability of you vital health data, but the single best way is to tell them (if you can) and show them your MyVitalData membership card. You should always carry it with you in your wallet or purse next to your driver’s license or other official ID card. (First responders to emergency incidents are trained to look for driver’s licenses.)

Other methods include:

  • Informing your close friends and family that you are a member
  • Informing your regular family physician that you are a member
  • Putting your record or a copy of your member card in your preparedness kit
  • Putting a copy of your card in the glove box of your car (or on the visor)

Q: Should anyone else know about my membership?

A: You should inform your family and any close friend who might be called (or worried) about you during a medical emergency or community disaster. Be sure that you notify anyone you list as an emergency contact person. One of the best ways to explain the service is simply to suggest that your friend or family member look at the www.myvitaldata.com website.